AUTOMATION & AI
Less manual work.More time for what matters.
We automate orders, purchasing, stock and returns. With AI where it adds real value: forecasting, returns, customer calls.
If a task is done the same way every day, it can be done automatically. Your team focuses on what needs judgement.
What we automate
The tasks that repeat.
Picking & preparation
Automatic picking suggestions by warehouse location and order batching, for faster preparation.
Purchase forecasting
AI forecasts demand from sales and suggests what and how much to order from each supplier.
Supplier orders
Once you approve the suggestion, the order goes to the supplier automatically, with confirmation and reminders.
Real-time alerts
Managers hear immediately about delays, stock shortages or stuck orders.
Returns
AI reads return emails, replies to the customer and routes the return to the right place.
Customer calls
On a complaint or a delay, the AI voice agent calls the customer, updates them and logs the outcome.
Inter-store transfers
Stock transfer suggestions between stores, to where it sells, with documents and updates ready.
E-shop orders → ERP & courier
Every order goes to the ERP with its document, a voucher is issued and the customer gets tracking.
Requests & follow-up
Everything that comes in from the site, email or chatbot goes into the CRM, with an alert to the owner and automatic follow-up.
Automations without the label don't need AI, and we don't charge you as if they did.
How we work
Four steps.
Mapping
We find the workflows that eat up time.
Design
Which steps the system does and which a person does.
Build & connect
We set up the workflow and connect it to your systems.
Monitor & improve
We measure, fix and add.
Before / After
The same work, without the time.
BeforeSupplier orders are placed by eye, looking at stock in Excel.
After
You save ~20 hours / monthAI suggests quantities per supplier; you approve and the order goes out. Fewer "out of stock" moments.
BeforeEvery return email is read, answered and logged by hand.
After
You save ~15 hours / monthAI replies to the customer, opens the return and routes it.
Before2 hours a day to enter e-shop orders into the ERP.
After
You save ~40 hours / monthOrders go through automatically with their document; a person checks only the exceptions.
Indicative time-saving estimates. Actual results depend on each business's volume and workflow.
Tools
Plus custom code where off-the-shelf tools fall short.
Want strategy first?
Digital Concept is our sister company for strategy and AI consulting. Using the Plan D methodology, it assesses how digitally ready your business is and designs the roadmap for AI and automation. Afternet delivers it.
Our approach
It's not an off-the-shelf package.
Every business is different. We start from your specific need.
Consulting
Design
Build
Support
FAQ
Frequently asked questions.
No. We connect the ones you have.
Each workflow uses only the data it needs and has only the permissions it requires. For AI we use business-grade services that do not train on your data.
We start with the task that takes the most time, so the first result shows quickly. We agree the exact timeline after mapping.
The workflow adapts. With a support contract, we handle the changes.
Contact
Which task would you never want to do again?
Tell us where you are today. We'll get back to you soon with a first proposal.
210 9951416 · (718) 784-5255