LLM (Large Language Model)

What it is An LLM is trained on a huge volume of text and can write, summarise, translate, classify and answer questions. It is the engine inside AI chatbots, voice agents and AI agents.

How a business uses it Rarely on its own. The value comes when it is connected to your own data and systems: for product descriptions, customer service, document processing or automations.

What we watch for LLMs can make mistakes. So we limit them to reliable sources, check the results and never send third parties data that should not leave your business.